Effective Date: 25th June, 2024
At Sun Shine Enamels, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website sunshineenamels.in (“Site”) or use our products and services. By using our Site, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect two types of information when you visit our Site:
a) Personal Information:
Personal information refers to data that can identify you as an individual, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (for orders, if applicable)
- Company name (if you are a business customer)
We may collect this information when you:
- Make inquiries through our “Contact Us” page or other communication channels.
- Fill out forms to request quotes or product information.
- Register for an account or subscribe to our newsletter.
- Place an order or make a purchase.
b) Non-Personal Information:
We may also collect non-personal information that does not directly identify you but helps us analyze the performance of our Site and improve your experience. This includes:
- IP address
- Browser type and version
- Device information (desktop, mobile, tablet)
- Pages visited and referring URLs
- Date and time of visits
This data is primarily collected via cookies and other tracking technologies, such as Google Analytics.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide products and services: We may use your personal information to process and fulfill orders, send invoices, and provide customer support.
- To improve our website and services: Non-personal data helps us understand how users interact with our Site, which helps us improve functionality, content, and design.
- To communicate with you: We may use your email address or phone number to respond to inquiries, send updates, and inform you about promotions, product launches, or company news (with your consent where required).
- To meet legal and contractual obligations: We may need to collect and retain certain information to comply with legal requirements, resolve disputes, or enforce contracts.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share personal information with third-party service providers who help us with operations such as payment processing, shipping, email marketing, and website hosting. These providers are required to maintain the confidentiality of your data and use it only for the purpose of providing services to us.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court order or government investigation).
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you if this occurs and provide any necessary opt-out options.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files that are stored on your device to help us recognize you, improve site functionality, and track user behavior.
You can control cookies through your browser settings, and you can opt out of some cookies via third-party tools like Google Analytics. However, disabling cookies may impact the functionality of certain parts of our Site.
5. Data Security
We take reasonable precautions to protect the security of your personal information, including the use of encryption technology where appropriate. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Rights and Choices
You have several rights regarding your personal data, including:
- Access and Correction: You may request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
- Data Deletion: You may request the deletion of your personal data, subject to any legal obligations or business requirements.
- Opt-Out of Marketing: You can opt out of receiving promotional emails or newsletters by clicking the unsubscribe link in any email you receive from us or by contacting us directly.
- Object to Processing: In certain situations, you may have the right to object to the processing of your data.
To exercise any of these rights, please contact us using the details provided below.
7. International Data Transfers
If you are located outside India and interact with our Site, please note that your data may be transferred to, processed, and stored in India. By using our services, you consent to this transfer and acknowledge that data protection laws in India may differ from those in your country.
8. Third-Party Links
Our Site may contain links to third-party websites, services, or products. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have collected personal data from a child under 13, please contact us immediately, and we will take steps to remove that information.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:
Sun Shine Enamels
Website: sunshineenamels.in
Email: sunshineenamels@gmail.com
Phone: +91-9910488808
Address: Sun Shine Enamels, Gali no – 42, Sanjay Colony, Sector 23, Faridabad, Haryana 121005